Privacy Policy

Last Updated: February 15, 2026 | Effective Date: March 1, 2026

GDPR Compliant
CCPA Compliant
ISO 27001 Certified
Quantum Encrypted

Our Commitment to Privacy

Your privacy is protected by quantum-resistant encryption

Version 2.1.0

QFS Wallet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile applications (collectively, the "Services").

Quantum Protection: All personal data is encrypted using quantum-resistant algorithms (CRYSTALS-Kyber). Your information is protected against both current and future threats, including quantum computing attacks.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Data Category Examples Purpose
Identity Data Name, email address, date of birth Account creation, verification
Contact Data Email, phone number, address Communications, support
Financial Data Wallet addresses, transaction history Service operation, compliance
Technical Data IP address, device info, browser type Security, analytics
KYC Data ID documents, proof of address Regulatory compliance

1.2 Automatically Collected Information

When you access our Services, we automatically collect:

  • Usage Data: Pages visited, time spent, clicks
  • Device Data: Operating system, browser version
  • Location Data: Approximate location from IP
  • Cookies: See our Cookie Policy below

2. How We Use Your Information

We use your information for the following purposes:

  • Provide Services: Operate and maintain your account, process transactions
  • Security: Detect and prevent fraud, unauthorized access, and other illegal activities
  • Compliance: Meet legal and regulatory requirements (AML/KYC)
  • Improvement: Analyze usage to enhance our Services
  • Communication: Send important updates, security alerts, and support messages
  • Marketing: With your consent, send promotional materials (opt-out available)
Legal Basis (GDPR): We process your data based on contract performance, legal obligations, legitimate interests, and your consent where required.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who help us operate (hosting, analytics, support)
  • Regulatory Authorities: When required by law or to comply with legal processes
  • Business Partners: With your consent, for specific services
  • Professional Advisors: Lawyers, auditors, insurers

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

4. Data Security

We implement comprehensive security measures to protect your data:

  • Quantum Encryption: CRYSTALS-Kyber for all sensitive data
  • End-to-End Encryption: All communications encrypted
  • Access Controls: Strict internal access policies
  • Regular Audits: Third-party security audits quarterly
  • Multi-Factor Authentication: Required for all accounts

Your Responsibility: You are responsible for keeping your account credentials and private keys secure. QFS Wallet will never ask for your private keys.

5. Data Retention

We retain your data only as long as necessary:

Data Type Retention Period
Account Data Duration of account + 5 years
Transaction Data 10 years (legal requirement)
Kyc Data 10 years (regulatory requirement)
Support Tickets 3 years
Logs 30 days
Marketing Data 2 years or until consent withdrawn

After the retention period, your data is securely deleted or anonymized.

6. Your Privacy Rights

Right to Access

Request a copy of your personal data

Submit Request →

Right to Rectification

Correct inaccurate or incomplete data

Submit Request →

Right to Erasure

Request deletion of your data

Submit Request →

Right to Restrict

Limit how we use your data

Submit Request →

Right to Portability

Receive your data in portable format

Submit Request →

Right to Object

Object to processing of your data

Submit Request →

To exercise your rights, contact us at [email protected]. We will respond within 30 days.

7. Cookie Policy

We use cookies and similar technologies to enhance your experience.

For more information, see our full Cookie Policy.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Email notification (if you have an account)
  • Notice on our website
  • In-app notification

Continued use of our Services after changes constitutes acceptance of the revised policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices:

Bahnhofstrasse 45, 8001 Zurich, Switzerland

Data Protection Officer

Dr. Maria Schmidt, DPO
Email: [email protected]

EU Representative

QFS Wallet EU BV
Herengracht 124, 1015 BT Amsterdam, Netherlands