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Have questions about quantum security? Need help with your wallet? Our team is available 24/7 to assist you.

24/7 Customer Support

Round-the-clock assistance for all users. Average response time: 1 hour

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Institutional Sales

Dedicated support for family offices, hedge funds, and institutions

[email protected]

Security Reports

Report vulnerabilities securely. Bug bounties up to $1,000,000

[email protected]

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24/7 Support

Phone (Global)
Live Chat

Institutions

Dedicated Line

Security

PGP Encrypted
Bug Bounty

Social Media

Our Support Teams

Specialized teams ready to assist with your specific needs

Customer Support

24/7
+1 (888) 555-1234
Response: Within 1 hour

Institutional Sales

Mon-Fri, 9:00 - 20:00 EST
+1 (212) 555-7891
Response: Within 4 hours

Media Relations

Mon-Fri, 10:00 - 18:00 CET
+41 44 555 0124
Response: Within 24 hours

Security Team

24/7
+65 6884 6790
Response: Emergency: Immediate
For security vulnerabilities, please encrypt with our PGP key

Global Offices

Physical locations serving clients worldwide

Zurich

Switzerland
Bahnhofstrasse 45, 8001 Zurich
+41 44 555 0123
Mon-Fri, 9:00 - 18:00 CET

Singapore

Singapore
Marina Bay Financial Centre, 12 Marina Blvd, #10-01
+65 6884 6789
Mon-Fri, 9:00 - 18:00 SGT

New York

USA
One World Trade Center, 285 Fulton St, Suite 8500
+1 (212) 555-7890
Mon-Fri, 9:00 - 18:00 EST

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support tickets?

Our customer support team typically responds within 1 hour during business hours. For urgent issues, we recommend using live chat or calling our 24/7 support line.

Do you offer phone support?

Yes! We offer phone support 24/7 for all users. Premium and institutional clients have dedicated phone lines with priority routing.

How can I report a security vulnerability?

Please email [email protected] with your findings. For critical vulnerabilities, you can also call our security hotline. We offer bug bounties up to $1,000,000.

Do you have offices in my country?

We have physical offices in Zurich, Singapore, and New York, serving clients in over 100 countries worldwide. Our support team is global and available 24/7.

Need Immediate Assistance?

Our support team is available 24/7. Start a live chat now for instant help with your wallet or account.

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