Frequently Asked Questions

QFS(Quantum Financial System) Wallet is the world's first quantum-secured cryptocurrency wallet. We provide institutional-grade protection for digital assets using NIST-approved post-quantum cryptography, protecting your funds from future quantum computing threats.

Unlike traditional wallets that use RSA or ECC encryption (vulnerable to quantum computers), QFS Wallet uses CRYSTALS-Kyber - the NIST-approved post-quantum standard. We also offer institutional features like multi-signature, quantum cold storage, and $500M insurance.

QFS Wallet System is available in over 100 countries worldwide. Our services are global, and we have physical offices in Zurich, Singapore, and New York serving clients across all time zones.

Yes! QFS Wallet is available on iOS and Android. Download from the App Store or Google Play Store. All mobile apps include the same quantum security features as our web platform.

QFS uses lattice-based cryptography (CRYSTALS-Kyber) which is resistant to attacks from quantum computers. Unlike RSA and ECC that can be broken by Shor's algorithm, lattice problems remain hard even for quantum computers. Our implementation is NIST-approved and regularly audited.

Yes! All funds in QFS wallets are covered by our $500M insurance policy through Lloyd's of London. This covers both hot and cold wallet assets against internal and external security breaches.

Cold storage means your funds are kept in offline, air-gapped vaults physically disconnected from the internet. QFS stores 98% of funds in quantum-secured cold storage across multiple secure facilities in Switzerland, Singapore, and the United States.

Go to Security Settings in your account. You can enable multi-factor authentication using:
- Biometric (FaceID/TouchID)
- Hardware security keys (YubiKey)
- Quantum OTP (time-based one-time passwords)
- SMS/Email backup codes

Your private keys are encrypted with quantum-resistant algorithms and split into multiple shards using Shamir's Secret Sharing. No single person or system has access to complete keys. You always maintain full control and ownership.

We undergo third-party security audits quarterly from leading firms including Trail of Bits, CertiK, and Deloitte. All audit reports are published and available for download in our Security Center.

Click "Get Started" and follow these steps:
1. Enter your email address
2. Create a strong password (min 12 characters)
3. Complete the verification (optional)
4. Secure your account with 2FA
5. Generate your quantum wallet
The process takes less than 2 minutes.

KYC is optional for basic accounts. For transactions under $10,000, no KYC is needed. For higher limits or institutional accounts, we may require verification to comply with regulations.

Click "Forgot Password" on the login page. You'll receive a password reset email. For security reasons, we recommend using a password manager and enabling 2FA after resetting.

Yes! You can create multiple wallets within your account for different purposes - personal, business, savings, etc. Each wallet has its own quantum keys and can be secured separately.

Deposits are free! QFS charges zero fees for incoming transfers. Network fees (gas) still apply based on the blockchain you're using (Bitcoin, Ethereum, etc.).

Deposit times vary by network:
- Solana (SOL): 3-5 seconds
- XRP/XLM: 3-5 seconds
- BSC (BNB): 3-5 seconds
- Ethereum (ETH): 2-5 minutes
- Bitcoin (BTC): 10-60 minutes
Once confirmed on the network, funds appear instantly in your wallet.

Withdrawal limits depend on your account level:
- Basic: Up to $10,000/day
- Verified: Up to $100,000/day
- Institutional: Custom limits
Higher limits can be requested through our support team.

Withdrawals can be cancelled only if they are still pending and not yet broadcast to the blockchain. Once submitted to the network, they cannot be reversed. Always double-check addresses!

QFS supports 100+ cryptocurrencies including:
- Bitcoin (BTC)
- Ethereum (ETH)
- XRP (XRP)
- Stellar (XLM)
- Solana (SOL)
- BNB (BNB)
- USDT, USDC, DAI
And all major ERC-20, BEP-20, and SPL tokens.

Yes! All ERC-20 tokens on Ethereum are supported. You can store, send, and receive any token built on the Ethereum network.

Yes! All BEP-20 tokens on BNB Smart Chain are supported. This includes popular tokens like CAKE, BUSD, and many others.

Yes! All SPL tokens on Solana are supported. You can manage tokens like RAY, SRM, ORCA, and more directly from your wallet.

CRYSTALS-Kyber is a lattice-based key encapsulation mechanism selected by NIST as the standard for post-quantum cryptography. It provides security against both classical and quantum computers and is the primary encryption algorithm used by QFS.

Yes! QFS supports Ledger and Trezor hardware wallets. You can connect your hardware device for added security while still benefiting from our quantum-secured interface.

Key components of our security infrastructure are open source for transparency and peer review. You can view our code on GitHub. Some proprietary optimizations remain private for security reasons.

QFS is already quantum-resistant! Unlike traditional wallets that will become vulnerable, QFS uses NIST-approved post-quantum cryptography. Your assets remain safe even when large-scale quantum computers exist.

Yes! QFS Prime is our institutional-grade custody solution featuring:
- Multi-signature wallets
- Custom approval workflows
- Dedicated account manager
- API access for trading
- Compliance tools
- Higher insurance limits

Institutional pricing is customized based on volume and services required. Contact our sales team for a quote. Typically, fees are significantly lower for high-volume traders.

Yes! We offer a comprehensive REST and WebSocket API for institutional clients. Features include:
- Real-time balances
- Transaction history
- Price feeds
- Order management
- WebSocket streams
API access requires an institutional account.

Absolutely! We have dedicated solutions for family offices including multi-signature governance, legacy planning tools, and dedicated relationship managers.